> ## Documentation Index
> Fetch the complete documentation index at: https://docs.masivo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Transfer account ownership

> Learn how to transfer Masivo account ownership to another admin member

Account ownership transfer lets the current owner hand the account to another **ADMIN** member without downtime. The recipient must accept the transfer via email.

## Prerequisites

* You must be the **account owner**
* `settings:delete` permission (enforced in the dashboard)
* The recipient must already be an active **ADMIN** on the account

## Transfer flow

<Steps>
  <Step title="Open Advanced settings">
    Navigate to **Settings → Advanced** (`/settings/advanced`).
  </Step>

  <Step title="Start transfer">
    In the **Transfer Account** section, click **Transfer**. The button is disabled if you are not the owner.

    <Frame caption="Transfer account section">
      <img src="https://mintcdn.com/trd/jUtW96NzARK4xM7O/images/account-transfer-modal.webp?fit=max&auto=format&n=jUtW96NzARK4xM7O&q=85&s=f26bf78ad98df416f2b2670c022c17b7" width="2906" height="1466" data-path="images/account-transfer-modal.webp" />
    </Frame>
  </Step>

  <Step title="Select the new owner">
    Choose an **ADMIN** member from the list. The current owner and non-admin members are excluded.
  </Step>

  <Step title="Confirm">
    Masivo sends an ownership transfer email to the selected admin. The invitation expires after **24 hours**.
  </Step>

  <Step title="Recipient accepts">
    The recipient opens the link in the email and lands on `/auth/accept-invitation?id=…`. They must sign in with the invited email address.

    <Frame caption="Ownership transfer invitation email">
      <img src="https://mintcdn.com/trd/jUtW96NzARK4xM7O/images/owner-transfer-invitation.webp?fit=max&auto=format&n=jUtW96NzARK4xM7O&q=85&s=b18f09d41c256dbb5ac25c00f8397d97" width="1502" height="770" data-path="images/owner-transfer-invitation.webp" />
    </Frame>
  </Step>

  <Step title="Ownership updates">
    On acceptance, `accounts.owner_id` updates to the new owner. Both the previous and new owner receive confirmation emails. The recipient is redirected to the dashboard with the account cookie set.
  </Step>
</Steps>

## Error states

| Situation                  | What the recipient sees                             |
| -------------------------- | --------------------------------------------------- |
| Invitation expired         | Ask the owner to send a new transfer                |
| Wrong email signed in      | Sign in with the email that received the invitation |
| Owner changed since invite | Transfer was revoked; request a new invitation      |
| Recipient is not ADMIN     | Must be an active admin to accept                   |

## Difference from member invitations

|           | Ownership transfer    | Member invitation              |
| --------- | --------------------- | ------------------------------ |
| Initiator | Account owner only    | Any user with `settings:write` |
| Recipient | Existing ADMIN member | Any email address              |
| On accept | `owner_id` changes    | User joins `users_by_accounts` |
| Type      | `OWNER_TRANSFER`      | `MEMBER`                       |

## Related documentation

* [Manage teams](/guides/manage-teams)
* [Teams concept](/concepts/teams)