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How customers can redeem rewards

In Masivo, customers can redeem rewards on any event. For example, when a customer makes a purchase, the customer can redeem a discount to reduce the order total.

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Facts about redemption

  • Rewards are only redeemed when an event that use them fulfills.
  • Rewards specified to be redeemed are automatically marked as reserved and cannot be used until either the event is fulfilled or the reservation expired.
  • It is the responsibility of your e-commerce service to validate the order total to be charged to the customer. Masivo only manages the stock of rewards.

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Test rewards redemption

Currently, the only way to test rewards redemptions is by using our REST API. In the future, we will provide a playground to test reward redemptions.