Masivo
Welcome to Masivo’s documentation!
What is Masivo?
Masivo is a loyalty platform designed to help you understand your customers’ needs and preferences. We recognize that every customer is unique, so we believe every interaction should be tailored to their individual needs.
At Masivo, we strongly believe that loyalty programs are not just about offering rewards in the hope that customers will return, but about building lasting relationships with them.
An increase in RFM (Recency, Frequency, Monetary value) is not achieved by chance. It is the direct result of a well-executed loyalty program. That’s why we created Masivo, a service that helps you craft strategies that truly convert.
Main Features
| Feature | Description |
|---|---|
| Tier system | We offer a tier system that allows you to create different levels of rewards for your customers. |
| Campaigns | Simplify your distribution of rewards. Create powerful rules to decide who gets what and when. |
| Rewards | Masivo comes with a variety of rewards built-in, including points, discounts, free products, and more. |
| E-commerce friendly | We help you integrate your loyalty program with your e-commerce platform. |
Looking for something specific?
Check our list of some of the most common problems Masivo is solving today.
What do my customers want?
Understand your customers’ needs and preferences
How do I increase RFM?
Learn how to increase Recency, Frequency, and Monetary value
Setting up
To start your journey with Masivo, please choose the path that best fits your needs.