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Teams help large organizations separate analytics visibility without creating multiple Masivo accounts. This guide walks through team setup and day-to-day management.

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Prerequisites

  • Account member with settings:write to create teams or assign members
  • settings:delete to remove members

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Create a team

1

Open Teams

Go to Settings → Team and select the Teams tab, or navigate directly to /settings/teams.
2

New team

Click New team. Enter a name and optional description.
3

Save

The team is created with ACTIVE status. Open the team detail page to see assigned members.

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Assign members to teams

  1. Open Settings → Team → Members.
  2. Find the member row and open the Teams column editor.
  3. Select one or more teams, or clear all teams for account-wide-only visibility rules.
Members with the ADMIN role or the account owner show All access and cannot be restricted by team filters.

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Scope a resource to teams

When creating or editing a campaign, reward, journey, or marketing template:
  1. Locate the Teams field in the form.
  2. Select the teams that should see this resource in analytics.
  3. Leave No teams selected to keep the resource visible to everyone.

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Invite a new member

  1. On Settings → Team → Members, click Invite member.
  2. Enter the email address. Masivo sends an invitation valid for 24 hours.
  3. After acceptance, assign a role and teams to the new member.
Track pending invitations under Settings → Team → Invitations.

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Leave the account

Non-owner members can leave from the Leave team action on the Members tab. The account owner cannot leave without transferring ownership first.