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Teams are account-scoped groups that control who sees which resources in the dashboard. They are separate from account membership (users on an account) and from roles (what actions a user can perform).

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Teams vs members vs roles

A member can belong to multiple teams. A member with no team assignments (and who is not ADMIN or owner) only sees resources with empty team_ids.

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Entity team picker

When creating or editing a resource, use the Teams field to assign visibility:
  • Select one or more teams to restrict analytics to those members.
  • Choose No teams to leave team_ids empty so everyone can see the resource.

Team resource picker

The picker lists only teams the current user belongs to (except ADMIN users, who see all teams).

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Dashboard navigation

Teams list

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Permissions

The built-in ADMIN role has all permissions. Custom roles define per-resource access across 30+ areas (campaigns, rewards, marketing automation, and more).

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Invitations

Member invitations expire after 24 hours. Recipients accept via /auth/accept-invitation?id=… after signing in with the invited email.