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What you’ll learn

By the end of this guide, you’ll know how to configure email settings in Masivo, including domain verification, footer templates, and tracking controls.

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Step 1: Open email settings

Navigate to Marketing Automation > Settings > Email. This tab controls domain infrastructure and default email template behavior.

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Step 2: Configure email domains

In Email Domains, add and manage up to 3 domains. Flow summary:
  • Add a domain and save the form.
  • Masivo registers the domain with SES.
  • Configure shown DNS records in your DNS provider.
  • Use Verify to update domain status.
Common states:
  • not_started
  • pending
  • verified
  • failed
  • temporary_failure
The DNS table includes required SPF and DKIM records, plus a suggested DMARC record (_dmarc) to improve deliverability posture.
In Footer, choose your default footer template type:
  • Drag and drop
  • HTML
Use the footer editor to create or update your footer template. The resulting schema/HTML is saved as account-level settings for email templates.

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Step 4: Configure email tracking

In Email Tracking, configure Tracking open.
The UI marks open tracking as “not recommended” due to deliverability and privacy tradeoffs.

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Step 5: Save and handle onboarding case

Click Save in form actions after updating settings. Special case:
  • If your account has verified domains but no available dedicated IPs, the settings form is replaced by an onboarding flow to contact support and enable sending capacity.

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What you’ve accomplished

You’ve configured the email infrastructure and defaults required for compliant, branded, and trackable email campaigns.

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Next steps